How do I sign up?
Signing up is simple! Just visit our website and click on the “Log In” button located in the upper right-hand corner of the homepage. You will need to complete and upload basic information for regulatory compliance, including identity and age verification. Please note: If this is your first time ordering with Crystal Nugs, additional verification is required. Please submit a bill addressed to your delivery address and a selfie of you holding your ID. You can text these items to (916) 701-9777. This is done for ALL first time customers for delivery orders.
Where are you located?
Our dispensary is located at 2300 J Street, Sacramento, CA 95816. We are open daily from 9 AM to 9 PM, though holiday hours may vary.
Please click here for quick directions.
What if my ID is expired?
You can still visit us with an expired ID, provided you have a printout from the DMV.
Can I receive delivery orders outside of California?
No, we do not deliver outside of California. We also do not ship any products via mail or shipping companies.
Do you have to have a medical marijuana card in order to make a purchase?
No, a medical marijuana card is not required if you are 21 years or older. However, if you are between 18 and 21, you must have a valid medical marijuana recommendation.
What age is required to purchase cannabis in California?
To purchase medicinal cannabis, you must be 18 years or older with a valid medical marijuana recommendation. For recreational cannabis, you must be at least 21 years old.
Do you deliver to all of California?
No, we currently service Sacramento and the surrounding cities. Please see delivery area here.
When can I expect my order to arrive?
Orders typically arrive within 30-120 minutes. Please be aware that traffic, high order volumes, and peak times (like 4:30 PM – 6:30 PM) may affect delivery times.
Where can I have my order delivered?
Deliveries can be made to any physical address in California, excluding public land, schools, daycare centers, or youth centers. Acceptable delivery locations include businesses, hotels, motels, truck stops, B&Bs, and restaurants. Please ensure you provide the exact address and any necessary notes for specific locations.
Do I have to sign for my delivery?
Yes, you must be present to sign for your delivery. Missed deliveries may result in account termination, and we reserve the right to refuse service to anyone.
How much can I purchase?
Adult-use (recreational) customers can purchase up to one ounce (28.5 grams) of cannabis flower and 8 grams of concentrated cannabis per day. Medical use customers can purchase up to 8 ounces of flower and 8 grams of concentrated cannabis per day.
What type taxes and fees are on my receipt?
Crystal Nugs Delivery only collects Sales Tax which is currently 8.75%, Sacramento Cannabis Tax of 4% and 15% state excise tax.
I tried to register online but I’m having trouble, what do I do?
If you encounter issues while registering, please text us your ID and a selfie of you holding your ID, or call us to place your order at (916) 701-9777. Please note that deals online cannot always be entered over the phone. If calling to place an please look at our website first and write down what you would like to order. If our dispatchers are busy they may ask you to text in your order. Please note: If this is your first time ordering with Crystal Nugs, additional verification is required. Please submit a bill addressed to your delivery address and a selfie of you holding your ID. You can text these items to (916) 701-9777. This is done for ALL first time customers for delivery orders.
Is it safe to order and have marijuana delivered to my house?
Yes, it is safe. Crystal Nugs is licensed with the State of California (C10-0001403-LIC) and the City of Sacramento. We work closely with the Sacramento Police Department to ensure safe and discreet deliveries. All products are tested by state-licensed labs before we receive them, and all delivery employees are fingerprinted by the Department of Justice and Sacramento Police Department for your safety.
What type of payments do you accept?
It’s simple, We accept Cash. If you need to make arrangements for other forms of payment, please reach out to us at 916-701-9777.
We have ATMs available in our Dispensary location.
Exchange Only Policy
Crystal Nugs does not offer refunds or returns. Please inspect your order for accuracy and defects upon delivery. Unopened flower/products are eligible for exchange, while other products can be exchanged for the same item within 24 hours, subject to management approval. Repeated exchange requests may lead to denial. Crystal Nugs Inc. is not liable for defective products, mislabeling, or harm caused by our products.
Are you hiring at Crystal Nugs?
Yes. Please visit here to read more.
What is your Delivery Minimum Order?
The minimum order for the Sacramento area is $40 before tax. For areas outside of Sacramento, enter your address at checkout to see if you meet the minimum (typically $60-$80). A $1.99 delivery fee applies to each order.
Government Warning
OUR PRODUCTS CONTAINS CANNABIS, A SCHEDULE I CONTROLLED SUBSTANCE. KEEP OUT OF REACH OF CHILDREN AND ANIMALS. CANNABIS PRODUCTS MAY ONLY BE POSSESSED OR CONSUMED BY PERSONS 21 YEARS OF AGE OR OLDER UNLESS THE PERSON IS A QUALIFIED PATIENT. THE INTOXICATING EFFECTS OF CANNABIS PRODUCTS MAY BE DELAYED UP TO TWO HOURS. CANNABIS USE WHILE PREGNANT OR BREASTFEEDING MAY BE HARMFUL. CONSUMPTION OF CANNABIS PRODUCTS IMPAIRS YOUR ABILITY TO DRIVE AND OPERATE MACHINERY. PLEASE USE EXTREME CAUTION.
WARNING: Cancer and Reproductive Harm – www.P65Warnings.ca.gov
