FAQs

How do I sign up?
It’s easy! Simply go to our website and click on “Log In” button on our home page in the upper right hand corner. You will be required to complete and upload basic information for regulatory compliance, confirming your identity and age verification.

Can I receive and order outside of California?
No. We can not deliver outside of California.

Do you have to have a medical marijuana card in order to make a purchase?
No, but you do have to be 21 years of age if you do not have a medical card.

What age is required to purchase cannabis in California?
You must be 18 years or older and have a valid medical marijuana recommendation in order to qualify as a medicinal cannabis customer.
You must be at least 21+ years old to qualify for as a recreational customer.

Do you service all of California?
No. We Service Sacramento and the Surrounding areas for now. Please see delivery area here.

When can I expect my order to arrive?
All orders usually arrive within 30-90 minutes.

Where can I have my order delivered?
Delivery must be made to a physical address in any jurisdiction within California that is not on publicly owned land, a school, a day care, or a youth center.

Do I have to sign for my delivery?
Yes.

How much can I purchase?
California state law allows adult-use (recreational) customers to purchase up to one ounce (28.5 grams) of cannabis flower and 8 grams of concentrated cannabis per day.
Medical Use customers can purchase up to 8 ounces of flower and 8 grams of concentrated cannabis and per day.


What type taxes and fees are on my receipt?
Crystal Nugs Delivery only collects Sales Tax which is currently 8.75%.

I tried to register online but I’m having trouble, what do I do?
If you’re having trouble registering please text us your ID and give us a call to place your order. (916) 701-9777