Privacy Policy for Crystal Nugs
Effective Date: 11/18/2023
At Crystal Nugs, we prioritize your privacy and are committed to protecting the information you share with us. This Privacy Policy outlines the types of information we collect, how we collect it, how we use it, and how we safeguard your data. By interacting with us online or in-store, you agree to the practices described in this policy.
1. Information We Collect
We collect personal and non-personal information to enhance your experience with us. The types of information we may collect include:
- Personal Information:
- Name
- Email address
- Phone number
- Mailing address
- Date of birth (for age verification purposes)
- Payment information (when making purchases)
- Non-Personal Information:
- Device type
- Browser type
- IP address
- Usage data from our website (via cookies and similar technologies)
2. How We Collect Information
We collect information in several ways, including:
- Directly from You:
- When you make a purchase, sign up for promotions, subscribe to our newsletter, or participate in surveys or loyalty programs.
- When you contact us via phone, email, or in person.
- Automatically:
- Through cookies and tracking technologies when you visit our website. These help us analyze site usage and improve functionality.
- Third-Party Services:
- From payment processors or social media platforms when you interact with us through those services.
3. How We Use Your Information
We use the information we collect to:
- Process transactions and manage your orders.
- Send promotional offers, updates, and service-related communications.
- Improve our products, services, and website functionality.
- Comply with legal requirements and enforce our policies.
- Provide customer support and respond to inquiries.
4. How We Protect Your Information
We implement appropriate security measures to safeguard your personal information, including encryption, firewalls, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Information Sharing and Disclosure
Crystal Nugs does not share, sell, or trade your personal information with affiliate businesses or third parties for marketing purposes. We may only share your information in the following circumstances:
- With trusted service providers who assist us in operating our website or conducting our business (e.g., payment processors, delivery services), under strict confidentiality agreements.
- To comply with legal obligations or in response to lawful requests by public authorities.
6. Your Choices and Rights
You have the right to:
- Opt-out of receiving promotional communications by following the unsubscribe instructions in our emails or texting “STOP” in response to text messages.
- Access, correct, or delete your personal information by contacting us directly.
- Manage cookie preferences through your browser settings.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review it periodically. Your continued use of our services after any updates constitutes your acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Crystal Nugs
2300 J Street
Sacramento, CA 95816
info@crystalnugs.com
(916) 701-9777
Thank you for trusting Crystal Nugs with your personal information. Your privacy is important to us!
